Friday, May 10, 2013
Content Provider Wireless Subsidies
Wireless
subscribers face the cross-currents of access to an ever increasing inventory
of full motion video content at the same time as wireless carriers have forced
them to subscribe to a metered service with a monthly cap on downloads, including
streaming video. Content providers, such
as ESPN, are exploring the prospect of subsidizing wireless carrier
transmission charges to abate the prospect of overages, or throttled
service.
Smart
move on ESPN’s part to enhance the value proposition of its increasingly
expensive product. ESPN may have read
the tea leaves and become convinced that it better do something to stem the
tide of cord cutters disinclined to pay for dozens of channels, including its
expanding bundle of channels, combined by cable companies into a content tier
nearing or exceeding $100 a month.
Additionally ESPN understands that if it expects cable subscribers to
pay at least $5.00 a month for its content, then it better respond to their
expectation of having access anytime, anywhere, via any device and in multiple
formats. Today’s video consumer has no
tolerance for the old school “appointment television” model where the content
provider and its distributor established the terms and conditions for one time
access on a particular channel at a particular time.
ESPN
also understands that the small bandwidth delivery payments it may opt to make
will pale in comparison to the additional revenue stream generated by mobile
advertising. Multiple access platforms to
ESPN content means that subscribers will have more opportunities to see ESPN
content—including repeat or repurposed content—and also ESPN-carried
advertising. Also the bulk capacity ESPN
may buy will not cost anything near what individual subscribers pay on a
megabyte or gigabyte basis.
So
far so good, but might there be a network neutrality/open Internet regulatory
problem? An article in the Wall Street Journal today correctly reported that the FCC has
created different and less burdensome rules for wireless broadband carriers
than their wireline counterparts. One
might not object to pricing experimentation with wireless carriers increasingly
deviating from the same price points and service classifications. However, the ESPN subsidy scenario does raise
questions.
Will
wireless and wireline broadband carriers use the ESPN subsidy model as the
basis for demanding surcharges from heavy volume content providers such as
Google and Youtube? Would the ESPN
subsidy model morph into a “pay to play” shakedown targeting new ventures
seeking to make a splash? Or is this
model nothing more than an extension of what Amazon currently does when you
want to download a book purchase wirelessly?
Amazon looks for a zero cost wi-fi option, but failing that the company will
bear, without a surcharge, the cost of cellular radio carriage to Kindles equipped
to receive such signals.
When
Comcast offered not to debit downloads of its video on demand service to Xbox360
users, the company insisted that it was not discriminating against viewers via
conventional computers. Comcast asserted
it routed movies to XBoxs via a specialized network somehow different than the
Internet cloud it uses to deliver the very same content to personal computers
and tablets. Under the existing rules wireless
carriers would not have to claim that they routed ESPN subsidized traffic over
something specialized. But what would
happen if the ESPN payment guaranteed “better than best efforts” traffic
routing possibility leading to a measurable and identifiable difference between
the subscriber viewing experience for ESPN content versus Fox and other sources
of competing content?
Stay
tuned.
Maximizing the Benefits of Future Spectrum Auctions
Sponsored
researchers already have entered the conversation about spectrum policy with a
new objective of thwarting any effort to promote access by non-incumbents, or
at least any carrier other than AT&T and Verizon. These researchers will prove that denying
incumbents the opportunity to acquire even more spectrum will reduce the
government’s take. I agree and empirical
evidence supports this. When the FCC
imposed requirements of open access or sharing with first responders on a
spectrum block, the amount bid was lower than unencumbered spectrum.
But
of course sponsored researchers want to extrapolate from this truth to many conjectures
including the premise that any spectrum set aside would prevent the most
efficient providers from doing more with more.
Somehow if AT&T and Verizon do not capture the lion’s share of any
and all available spectrum, then both taxpayers and wireless consumers suffer.
This
premise does not pass a basic smell test.
We should appreciate that what the government takes now in spectrum auction
proceeds, it loses in future tax revenues, because carriers can use their
spectrum investments as offsets against income.
Perhaps
more importantly we should consider what the two incumbents with over 70%
market share can do with additional spectrum.
In the best case scenario they will put the spectrum to immediate use
and abate any real scarcity. In the
worst case access to more spectrum eliminates incentives to more efficient use including
the possibility of buying simply to deprive competitors of access and to
preempt market entry. Additionally
incumbents possibly can “warehouse” the spectrum by not using it, but
preventing other carriers from putting it to efficient and immediate use.
Consider
a commercial aviation analogy. Let’s
assume a highly congested airport can offer additional landing and takeoff slots,
a result when an additional runway gets constructed, or when regulators relax a
cap, or allow late night operations. In
this particular aviation market one carrier has a dominant market share,
something that regularly occurs when that market represents a carrier’s hub,
e.g., Washington Dulles for United;
Philadelphia for U.S. Airways, Detroit for Delta and Dallas Fort Worth for
American. Dominant carriers have market
power in their hub markets as evidenced by their ability to charge higher fares
than cities with competitive commercial aviation markets.
These
carriers will do anything to maintain their dominance including acquiring as
many new landing and takeoff slots as possible.
Of course they will frame their acquisitions as serving the public
interest and consumers, even if they have to use smaller aircraft—with less
seat capacity—to ensure that every slot gets used. With more available slots incumbent air
carriers might determine that they will oversupply seating capacity with large
planes. But rather than pass on the
opportunity to control even more access to the market, these carriers will
acquire new slots at any price simply to prevent existing or prospective
competition from flourishing.
In
the short run everything looks grand: the government accrues higher auction
revenues than contemplated, because of the market preemption benefits reflected
in a dominant carrier’s win at all costs bids.
But in the immediate term consumers suffer from higher rates available
to the fortress hub carrier. Recently
even corporate flyers have complained about the consequences of hub dominance
and the reduction of competition and flight options in non-hubs. In the longer term the tax benefits to
incumbents and the elimination of most competitive benefits weigh in.
Bottom
line: if the FCC seeks to maximize short term spectrum auction proceeds it will
guarantee that incumbents acquire most newly available spectrum further
concentrating the market and reducing the benefits of facilities-based competition.
Saturday, May 4, 2013
What the Pennsylvania Liquor Control Board and Comcast Have in Common
Pennsylvania
ties with Utah for having the most restrictive access to wine and spirits. Predictably the Pa. State Stores offer high
prices and many employees manage to channel the attitude you might find at any
Department of Motor Vehicles. I
particularly loath the “intruder alert” that announces entry by each individual
customer. Each store uses the same
device leading me to suspect someone really connected got a sole source
contract to supply all stores.
So what does the Pa. State Stores
have in common with Comcast: exclusivity and the ability to set price above
market value. Channeling the old Bell
System, Comcast prevents subscriber access to a new and used (resale) market
for set top boxes and even simple and inexpensive Digital Transport Adapters (“DTAs”)
needed by analog television sets to display digital signals. Subscribers must lease equipment from Comcast
at unregulated rates. Never mind the Carterfone policy that would support a
competitive market. Incumbents like Comcast
have has cowed the FCC into thinking the set top box marketplace is competitive
in light of the CableCard option that allows subscribers to use a Tivo box with
a cable company supplied security card. And just how many digital video
recorder options are out there in addition to the cable company’s set to
box/DVR combo and Tivo?
Recently I reported that Comcast now
charges for DTAs, having previously offered them freely, presumably as a consumer
interest bone to the FCC for agreeing to waive the requirement that consumers
have access to the basic tier of content without a set top box or other device. Comcast pulled the old bait and switch, but I
tried self help: I acquired a DTA today at a church rummage sale. Because the device has flash memory and
addressability I assumed Comcast gladly would activate the DTA just like the
company allowed me to use my own cable modem.
What was I thinking? The several Comcast representatives with whom
I chatted made it clear the DTA would not get activated even if technologically
the company could register the device just as it does for cable modems. I must infer that management at Comcast did
not think they could get away with forcing sole source leasing or sale of cable
modems, but that is exactly what they now mandate for a far less complex and
cheaper device. There may be as many as
23 million DTAs in use, most now earning a nifty return for exclusive lessors
like Comcast.
I am sure Comcast could fine any
number of scholars and experts to explain how the DTA market is either robustly
competitive, or so complex that cable operators need to control their
installation and monitoring. Yeah right;
just like the Bell System whose managers insisted that subscribers would harm
the network and employee safety if they used their own phones.
It took years for the FCC to reject
the harm to the network gambit and the freedom to Bring Your Own Device to some
wireless service results more from T-Mobile’s recent pricing strategy than the
FCC’s Carterfone policy which should
apply to wireless handsets no differently than wired sets. Oh but of course there are sponsored
researchers who would swear on a stack of bibles that the use of spectrum or
some such reason prevents Carterfone from
applying to wireless.
Yet again consumers’ lack of digital
literacy and a cowed FCC make it possible for cable operators to sole source
DTAs. At least the Pennsylvania Liquor
Control Board can invoke consumer
protection and the demon in rum.
Anyone want a DTA cheap?
Wednesday, May 1, 2013
The Lack of Competition in Cable Television Set Top Boxes
Recently
Comcast migrated from offering 2 free digital to analog converters to offering
a rental at $1.99 per month. It got me
thinking why cable operators persist in this line of business when other
ancillary markets, such as wireless routers and even cable modems have competitive
options. The authors of Wobbling Back to
the Fire: Economic Efficiency and the Creation of a Retail Market for Set-Top Boxes offer
plenty of answers and economic theories; see http://www.phoenix-center.org/papers/CommLawConspectusSection629.pdf.
Third,
cable operators, their trade associations and their sponsored researchers have
expressed opposition to extending the Carterfone
policy to television. Carterfone supports the right of
consumers to attach any device that does not cause technical harm. If applied to cable television, it would
enhance consumer freedom by preventing strategies to block or limit access by devices
cable operators don’t control. From my
vantage point the lack of progress in cable efforts to promote “true two-way”
access by televisions without a converter box means that cable operators see
upsides in mandating access only via their soul sourced devices. Additionally with digital transmissions,
subscribers must have a set top box or converter for each and every television
set thereby eliminating the previous free option of using a “cable ready” set.
Also
the fact that consumers have not embraced CableCards may reflect their lack of
knowing that such an option exists, possibly the product of a strategy by cable
operators not to promote such an option.
According
to T. Randolph Beard, George S. Ford, Lawrence J. Spiwak, and Michael Stern there
does not seem to be any financial upside for cable operators, or marketplace
harm in sole sourcing and rentals. So
are cable operators simply providing a service that no one else wants to
provide? The authors correctly note that
cable operators do not manufacture such devices, but instead contract for the
manufacture by unaffiliated companies.
So what’s in it for the cable operators?
I
have a few empirical observations, again generated by personal experience. First the possibility exists that the rentals
of set top boxes, converters and modems represent a unrecognized profit
center. I suspect that the Pace
converter that allows cable subscribers to continue using older analog
televisions costs less than the devices used to convert off air digital signals
into analog. These more sophisticated
devices retail for about $40—50. So if
Comcast can rent the simpler and cheaper mini-converters for $2 a month, the
company breaks even in a matter of months even though subscribers might use the
device for many years.
As
to those more expensive set top boxes the time to break even will take longer,
but again the length of rental without replacement may span many years. How many generations of set top boxes have
you run through in your years of cable television subscriptions? Bear in mind that cable operators typically
offer one set top box free and then charge $5 or more per month for additional
units.
Second
the possibility exists that cable operators believe that their proprietary,
non-compatible set top boxes provide greater opportunities to lock in consumers
and limit them only to features the cable companies and content providers are
willing to offer. Once upon a time these
stakeholders did not want companies like Tivo offering digital video recording
opportunities, so interconnection and technical compatibility issues provided a
means to thwart and stall competitive options.
My
bottom line: the lack of a competitive market for set top boxes probably
reflects market failure artificially induced by cable operators.
Monday, April 29, 2013
Telephone Pedestals and the Second Amendment
Once upon a time when telephone companies
provided service via wires these companies secured free rights of way to
install equipment and lines. In many
locations the companies replaced telephone poles with underground
conduits. When telephone companies
needed to splice a service line to a home or business they installed a pedestal
above ground. These metal or plastic pedestals
do not have a pleasing appearance even with the use of forest green
coloration. They were necessary splice
points where telephone company technicians connected and disconnected service.
Now that telephone companies want to provide anything but wireline telephone service it strikes me that they should lose the rights of way granted to them by state public utility commissions. If a company does not provide common carrier telecommunications services, then surely it has no public utility right to take a portion of my property for their use free of charge. Right?
Gee
. . maybe the Tea Party, the National Rifle Association and I have something
in common.
Now that telephone companies want to provide anything but wireline telephone service it strikes me that they should lose the rights of way granted to them by state public utility commissions. If a company does not provide common carrier telecommunications services, then surely it has no public utility right to take a portion of my property for their use free of charge. Right?
I
mean if a telephone company no longer wants to serve as the carrier of last
resort—or first resort for that matter—then they in effect should be deemed to
have abandoned their right to secure a property interest in my land. As information service providers, like VoIP
service providers, former telephone companies no longer should have the right
of eminent domain granted by states to bona fide public utilities. It seems straightforward to me: if a common
carrier opts to abandon its common carrier duties, then it should lose its
rights of way over private property for lines that no longer provide common
carrier services, and possibly won’t provide anything at all.
So
when my telephone company terminates PSTN service access on my property, they
can pull out their copper and by the way be sure to pull out the pedestal while
you’re at it. Oh and by the way, I don’t
want to ever see you again on my property.
Going forward you would become a trespasser and I reserve all my Second Amendment
rights to brandish a weapon to encourage one of your few information service contractors
or employees to leave.
Friday, April 26, 2013
Competition as the Last Resort: A BYOD Discount
T-Mobile has further deviated from lock step
wireless pricing with discounts for subscribers that bring their own devices,
or buy them from the carrier. Previously
it tried, with limited success, to use Verizon and AT&T rates as a ceiling
which it would price at or below.
Now
that it won’t become a part of AT&T T-Mobile has gotten serious about
becoming the pricing innovator. Being
the maverick provides consumers with real price competition, true
facilities-based, intramodal competition.
New price points surely would not appear in an even more concentrated
wireless marketplace had the FCC bought the premise that AT&T’s acquiring
T-Mobile would “promote competition.”
True
competition—having to do with out of pocket prices—has arisen. Go figure.
Thursday, April 25, 2013
Wireless Market Concentration Leads to Lower Prices?
A recent publication in the Federal Communications Law Journal offers the counterintuitive
premise that under conditions where wireless carriers operate under scarce
spectrum conditions, market concentration can offer consumers lower prices than
when more carriers compete. See T. Randolph Beard, George S. Ford, Lawrence
J. Spiwak, and Michael
Stern, Wireless Competition Under Spectrum Exhaust, 65 Federeal
Communications Law Journal 80 (Jan. 2013); available at: http://www.phoenix-center.org/FCLJSpectrumExhaust.pdf.
The authors state that they “demonstrate that under a binding spectrum constraint, a
market characterized by few firms (rather than a large number of firms) is more
likely to produce lower prices and possibly increase sector investment and
employment.” That conclusion does not
seem right to me, particularly in light of my personal—call it empirical—experience. When I vote with my dollars under conditions
of resource scarcity, whether caused by government or marketplace conditions, I
have to pay more, not less.
Consider commercial aviation, a
marketplace constrained by airport landing slots, required spacing in the air
and now reduced air traffic controllers thanks to sequestration. Many major airports have allocated all
available landing slots, just as wireless carriers may near spectrum
exhaustion. So what happens in a market
where one or two carriers dominate? The Wall Street Journal, of all sources,
provides an answer that makes sense to me:
Some big-city air routes have
been hit with punishing price increases of 40% and 50%, and other well-traveled
paths likely face big fare hikes in the future. It's the fallout from airline
mergers, and the planned combination of American Airlines and US Airways could
bring a new round of hefty fare increases. When two competitors combine to
dominate prime routes, those markets tend to bear the brunt of higher prices.
(Wall Street Journal, Where Airfares Are
Taking Off (April 10, 2013); available at: http://online.wsj.com/article/SB10001424127887324010704578414813368268482.html.
I’m sure my friends at the Phoenix
Center could deftly explain why commercial aviation does not provide an
appropriate comparison to wireless carriage. They’d also refute any premise that the financial
sponsors of the Phoenix Center, which may just include certain large wireless
carriers, had anything to do with their motivation to come up with their
premise and find an academic publisher to document it. I’ll have to take them at their word, in part
because I lack the math skills to understand their Cournot model. But—and
this is a big one—I’m not convinced that AT&T and Verizon would lack the
motivation and ability to raise prices should they further bolster their market
dominance.
The FCC’s Role in the Two Plus Two Wireless Market
The
U.S. national wireless market cleaves between AT&T/Verizon, with a combined
70% market share, and Sprint/T-Mobile, barely able to afford essential next
generation network spectrum. How did AT&T
and Verizon become so dominant? A lot
has to do with deep pockets and the ability to make the necessary capital
expenditures for growth. Hats off to
these carriers for taking the risk.
But as much as AT&T and Verizon desire recognition, they had a silent partner who facilitated a powerful first mover advantage: the Federal Communications Commission. The FCC created a “wireline set aside” back in 1981 granting 40 MHz of free spectrum to incumbent telephone companies. Of course these carriers took the risk to invest in a new mobile wireless radio technology, but how could they lose having received one of the most expensive components free of charge? Additionally the FCC granted them a tremendous market entry headstart as second carrier market entry could occur only after a comparative hearing often among a dozen or more applicants.
But as much as AT&T and Verizon desire recognition, they had a silent partner who facilitated a powerful first mover advantage: the Federal Communications Commission. The FCC created a “wireline set aside” back in 1981 granting 40 MHz of free spectrum to incumbent telephone companies. Of course these carriers took the risk to invest in a new mobile wireless radio technology, but how could they lose having received one of the most expensive components free of charge? Additionally the FCC granted them a tremendous market entry headstart as second carrier market entry could occur only after a comparative hearing often among a dozen or more applicants.
AT&T
and Verizon have successfully leveraged their first mover advantages and they
will not let anything or anyone prevent them from capturing great rents. Not even the FCC.
So if and when the FCC considers whether to confer
any sort of new spectrum access opportunity for lesser carriers—as recommended
by the U.S. Department of Justice—expect AT&T and Verizon to scream bloody
murder. What was good for their goose is
not okay for the lesser ganders now.
Wednesday, April 24, 2013
What Charlie Ergen’s Rational Exuberance Means for Consumers
In the latest of an unbroken
chain of disinformation from the Wall
Street Journal, columnist Holman W. Jenkins, Jr. today implies that a Dish
Network acquisition of Sprint offers more proof that there’s nothing but
sunshine in the broadband and wireless marketplace. According to Mr. Jenkins, anyone having a “woe
is us refrain” ignores the robustness of facilities-based competition and how
the network neutrality issue is a solution seeking a problem.
Not
so fast Mr. Jenkins. There is another
meme to yours that your publisher won’t allow and you cannot fathom: Dish
Network, like AT&T, Comcast and all actual or prospective acquiring companies
have commercial objectives that mostly involve enhancing shareholder value, goosing
stock options, locking up spectrum and buying out competitors than promoting
competition or ensuring fairness and transparency. There is nothing wrong, noble or charitable
about Mr. Ergen’s gambit: just like Comcast, he sees the need to find a hedge
and alternative to his core satellite services.
Just in case consumers lose their appetite for a forced bundle of
content tiers, delivered via Mr. Ergen’s satellites or Comcast’s cables,
incumbents like Dish need to identify new profit centers. For both Comcast it involved bolstering
control over content, not just its distribution. For Dish it requires a return to earth-based
content distribution technologies in addition to—hopefully not in lieu of—the satellite
option.
Dish
sees Sprint primarily as a source of terrestrial spectrum, perhaps for the same
content it now distributes via satellite.
There is nothing in a Dish acquisition that bolsters the “reality” of
broadband competition, or refutes concerns about the incentive and ability of
network operators to favor affiliates.
Dish may revitalize Sprint, but the deal does not create new competitors,
new competition, or more spectrum.
Mr.
Jenkins exuberantly sees a rosy future when competitors buy each other out and
collaborate in ways that foreclose even the prospect for facilities-based competition.
Tuesday, April 23, 2013
Rebooting with a Shout Out to Comcast
Having
taking time away from Telefrieden I have seen how blogs often have much to
offer than the short web links available from Twitter and Facebook entries. On the other hand blog take much more time
and effort to get right, and I have lost confidence that they matter much. There’s just so much noise everywhere and so
little truth.
But
truth telling—or at least my sense of it—enervates. It’s quite difficult trying to set the record
straight. I have found myself too much the
winge, so as I reboot I’ll try to offer snapshots of the future rather than a
reiteration of the often miserable present.
Toward
that end I’ve got to praise Comcast for finding a way to convert (minor pun) terminal adapter leasing from a necessary evil
into a profit center. Comcast recently
received FCC authority to encrypt the basic tier thereby reducing the number of
truck rolls and piracy. The FCC required
Comcast to make available digital to analog converters, but did not specify the
commercial terms for their lease. Comcast offered two free of charge for a few
months and then slipped in a $1.99 rental fee.
I’m
not sure how much the little Pace converters cost, but I’ll hazard to guess
that Comcast will make money on a $1.99 lease.
So very smart and capitalist of Comcast.
But in doing so the company has all but encouraged me to rediscover off
air, broadcast television free of the cable, at least for the supplemental television
sets widely distributed in many homes.
The
possibility exists that Comcast has contributed to consumers’ doubts about the
value position of cable, particularly when companies like Comcast have no
interest in cable ready, true two-way sets, operating without company-leased
and controlled boxes. If I cannot
justify a set top box, or converter lease for the third and fourth televisions
in the house, I may reassess the lease and subscription for the first two sets. At least I know how to retrofit for the old
standby of off air television reception.
Hats off to Comcast for the nudge.
Tuesday, December 4, 2012
Research Questions About Terminating the PSTN
Incumbent carrier initiatives to eliminate the PSTN and their carrier of last resort responsibilities may constitute on of the key evolving policy initiatives going forward. Here are some research questions worthy of investigation:
If consumers must migrate from POTS to a NGN (IP-centric) replacement, what are the net consequences in terms of consumers’ out of pocket costs, as well as network QOS, availability, reliability and scalability?
Can wireless networks accommodate the complete off loading of wireline traffic? Would this offloading exacerbate spectrum scarcity?
If incumbents continue to rely on wireline plant, e.g., U-verse, do they gain deregulation without conferring much upside consumer benefits? For example most carriers offer unmetered (All You Can Eat") wireline service at about $20 a month, but metered wireless service costs 2 or 3 times as much.
If consumers must migrate from POTS to a NGN (IP-centric) replacement, what are the net consequences in terms of consumers’ out of pocket costs, as well as network QOS, availability, reliability and scalability?
Can wireless networks accommodate the complete off loading of wireline traffic? Would this offloading exacerbate spectrum scarcity?
If incumbents continue to rely on wireline plant, e.g., U-verse, do they gain deregulation without conferring much upside consumer benefits? For example most carriers offer unmetered (All You Can Eat") wireline service at about $20 a month, but metered wireless service costs 2 or 3 times as much.
How would deregulation create incentives for
carriers to migrate from copper to fiber media?
As many incumbents have eschewed POTS universal
service funding, will they similarly avoid broadband subsidies tied to open
network access requirements?
Will the migration remedy the digital divide,
including areas with limited or no wireless service?
Monday, December 3, 2012
Adventures in Cloud Computing (Part One)
What are the odds that the following 3 travel misadventures would occur on the same day?
1) The National Car rental web site again tell me that my credit cards on account have expired. Of course they haven't and a phone agent confirms this, but that doesn't help me modify an existing rez.
2) A special reservaiton web site for a Hilton conference hotel generates a confirmation code that Hilton can't read and process. I never receive confirmation and end up booking two reservations I can't see. But of course Hilton debits my credit card twice. Calls to India prove fruitless.
3) My last four United code share flights with Lufthansa and Swiss never generate miles with United Mileage Plus. I risk getting drummed out of the Economy Plus seating area.
Are the travel gods telling me something?
1) The National Car rental web site again tell me that my credit cards on account have expired. Of course they haven't and a phone agent confirms this, but that doesn't help me modify an existing rez.
2) A special reservaiton web site for a Hilton conference hotel generates a confirmation code that Hilton can't read and process. I never receive confirmation and end up booking two reservations I can't see. But of course Hilton debits my credit card twice. Calls to India prove fruitless.
3) My last four United code share flights with Lufthansa and Swiss never generate miles with United Mileage Plus. I risk getting drummed out of the Economy Plus seating area.
Are the travel gods telling me something?
Labels:
cloud computing,
ecomerce
Thursday, November 15, 2012
Terminating the PSTN
A month or so ago
Telecommunications Policy published my article entitled The Mixed Blessing of a Deregulatory Endpoint for the Public Switched Telephone
Network. At the time of publication
I did not have the insights and clarity of purpose provided by AT&T’s bold
initiative to couple a substantial increase in capital expenditure with the elimination
of regulation. See http://www.att.com/Common/about_us/files/pdf/fcc_filing.pdf.
The
quid pro quo that AT&T proposes surely will come across as reasonable if
not generous to the uninformed and the purposefully ignorant legislator. To be clear AT&T must upgrade its network
in recognition that basic voice revenues—wireline and wireless—will decline substantially. Why not leverage such necessary investment in
exchange for a Christmas wish list of deregulatory—make that unregulatory—goals?
AT&T
couches its proposal as the progressive and timely replacement of copper-based
telephone technology (Time Division Multiplexing) with a wireless-friendly and
Internet-based standard. Of course we should
applaud new “sunk” investment in infrastructure and yes an Internet Protocol
standard efficiently promotes technological and marketplace convergence. But as I stated in the article there is more to
this initiative than AT&T benevolence and competitive necessity.
It
has become clear to me that AT&T seeks to leverage “spade ready,” “job
creating” investment for the following financial benefits:
1) elimination
of hundreds of thousands of jobs many of which are currently filled by union employees;
2) billions
of dollars in avoided tax liability generated by the coupling of new capital investment and the write off of most
copper and obsolete switch assets that have artificially
elevated values which, over the years, have rewarded AT&T and other incumbent wireline incumbents with excessive
rates of return and universal service subsidies;
and
3) the
replacement of common carrier regulated telecommunications services with a blend of mostly unregulated information
services with a few residual telecommunications services, such as basic wireless voice treated as common carriage,
but subject to “streamlined” regulation.
Only
in this purposefully ignorant and politicized environment can AT&T and
other incumbents condition essential and commercially necessary change with
regulatory changes that eliminate still needed safeguards. Do we honestly think the migration from
wireline service, backed up by carrier of last resort duties, to wireless
service, with no geographical service mandates and rate oversight, will have no
adverse impact of the current price, quality of service, availability,
reliability, consumer protection and the public interest safeguards available
to wireline consumers? Didn’t AT&T
claim that chronic spectrum shortages would prevent it from providing reliable
service, or what that a red herring (or lie) to support its acquisition of
T-Mobile?
More
fundamentally, does a change in baseline technology and medium eliminate the
need for government oversight? Exactly
what does this shift do to the level of marketplace competition in basic and
enhanced services?Monday, October 8, 2012
Summary of the FCC's Elimination of the Bar on Exclusive Program Access Contracts
In a unanimous decision, the FCC has decided not to extend its program access rules beyond the scheduled October 5, 2012 sunset date. [1] The Commission believes that the marketplace for video content has become sufficiently competitive to obviate the need for an absolute ban on exclusive contracts for satellite cable programming or satellite broadcast programming between any cable operator and any cable-affiliated programming vendor in areas served by a cable operator. Congress enactment the rule in the 1992 “when cable operators served more than 95 percent of all multichannel video subscribers and were affiliated with over half of all national cable networks.” [2]
To
guard against the possibility of ongoing harm resulting from any individual
exclusive access contract, particularly in regional markets and for specific
types of content like sports, the FCC will consider complaints on a
case-by-case process. [3] The Commission will retain a
rebuttable presumption that an exclusive contract involving a cable-affiliated
Regional Sports Network (“RSN”) has the purpose or effect prohibited in Section
628(b) of the 1992 Act [4] that established the ban based
on the assumption that the FCC needed to preserve and protect competition and diversity in the
distribution of video programming. The
Commission noted that additional safeguards exist in its conditional grant of
authority for Comcast to merge with NBC/Universal. [5] Additionally the Commission
stated that it will require program suppliers to honor the full term of
existing supply contracts and access complaints can include claims of
discriminatory treatment where a supplier provides access to one or more
distributors, but not to others. Lastly
the FCC stated its intention to continuing monitoring the video programming
access marketplace to ensure that “the expiration of the exclusive contract
prohibition, combined with future changes in the competitive landscape, result
in harm to consumers or competition . . ..” [6]
In
the Further Notice of Proposed Rulemaking in MB Docket No. 12-68, the FCC
proposed specific rebuttable presumptions about exclusive RSN access
contracts. The Commission sought
comments on whether to establish a rebuttable presumption that an exclusive
contract for a cable-affiliated RSN, regardless of whether it is terrestrially
delivered or satellite-delivered, is an “unfair act” under Section 628(b) of
the 1992 Cable Act as well as a rebuttable presumption that a complainant challenging
an exclusive contract involving a cable-affiliated RSN is entitled to a
standstill of an existing programming contract during the pendency of a
complaint. Additionally the Commission
proposed to treat as rebuttable presumptions with respect to the “unfair
act” element and/or the “significant hindrance” element of a Section 628(b)
claim challenging an exclusive contract involving a cable-affiliated “national
sports network” and a rebuttable presumption that, once a complainant succeeds
in demonstrating that an exclusive contract involving a cable-affiliated
network violates one or more provisions in Section 628 of the 1992 Cable Act.
The
FCC’s decision not to maintain a bar on exclusive program access contracts
represents a conclusion that the video programming marketplace evidences
greater competition and less domination by vertically integrated companies,
such as Comcast, that have ownership interests in both video program creation
and distribution. The Commission
acknowledges that “the record here shows a mixed picture,
indicating that vertically
integrated cable programmers may still have an incentive to enter into
exclusive contracts for satellite-delivered programming in many markets.” [7]
However,
“the record evidence indicates that the cable industry’s share of MVPD
subscribers nationwide has continued to decrease, from 67 percent in 2007 to
57.4 percent today, which indicates that vertically integrated cable operators
as a whole – and considered solely on a national basis – have a reduced incentive
to enter into exclusive contracts, compared to 2007.” [8] On the other hand, the Commission noted that
vertically integrated cable operators have maintained, or increased their market
share in certain specific certain Designated Market Areas (“DMAs”). Previously the Commission had determined that
market shares in the range of 67-78 percent provided sufficient incentive and
ability to use exclusive programming contracts as a way to maximize
profitability. The Commission noted that
major multiple system operators, such as Comcast and Time Warner Cable, have
pursued a clustering strategy in many DMAs accruing market share in excess of
70 percent. [9] Notwithstanding such
concentration of control in many major metropolitan areas, the Commission has
confidence in its ad hoc, complaint driven process in lieu of an absolute bar
on exclusive program access contracts:
Because the record
before us indicates that there may be certain region-specific circumstances
where vertically integrated cable operators may have an incentive to withhold
satellite-delivered programming from competitors, we believe that a
case-by-case approach authorized under other provisions of the Act – rather
than a preemptive ban on exclusive contracts – will adequately address
competitively harmful conduct in a more targeted, less burdensome manner. We disagree with commenters to the extent
they imply that Congress intended the prohibition to expire only once
vertically integrated cable operators no longer have any incentive to enter
into exclusive contracts. Such an
interpretation contradicts Congress’s recognition that exclusive contracts do
not always harm competition and can have procompetitive benefits in some cases.
[10]
[1] Revision of the Commission’s Program Access Rules, Report
and Order in MB Docket Nos. 12-68, 07-18, 05-192, Further Notice of Proposed
Rulemaking in MB Docket No. 12-68 Order on Reconsideration in MB Docket No. 07-29,
FCC 12-123 (rel. Oct. 5, 2012); available at: http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-12-123A1.doc.
[2]
Id. at ¶1.
[3]
“.In addition to allowing us to assess any harm to competition resulting
from an exclusive contract, this case-by-case approach will also allow us to
consider the potentially procompetitive benefits of exclusive contracts in
individual cases, such as promoting investment in new programming, particularly
local programming, and permitting MVPDs to differentiate their service
offerings.” Id. at ¶2.
[5]
[A]pproximately 30
satellite-delivered, cable-affiliated, national networks (accounting for 30
percent of all such networks) and 14 satellite-delivered, cable-affiliated,
RSNs (accounting for over 40 percent of all such RSNs) are subject to program
access merger conditions adopted in the Comcast/NBCU Order until January
2018. These conditions require
Comcast/NBCU to make these networks available to competitors, even after the
expiration of the exclusive contract prohibition.” Id. at 4.
[6]
Id. at 4.
[7]
Id. at 17.
[8]
Id.
[9]
“The Commission has, in past
orders, observed that clustering may increase a cable operator’s incentive to
enter into exclusive contracts for regional programming. In the 2007 Extension Order, the
Commission noted that Comcast passed more than 70 percent of television
households in 30 Designated Market Areas (DMAs) and TWC passed more than 70
percent of television households in 23 DMAs.[9] Based on the 2011 data provided by the cable
operators, Comcast now passes more than 70 percent of television households in [REDACTED] DMAs and TWC passes more
than 70 percent of television households in [REDACTED] DMAs. Id.
at 19.
[10]
Id. at 21.
Thursday, August 23, 2012
How the FCC’s 8th Broadband Report Became a Referendum on the Marketplace
Only in this hyper-partisan environment can an FCC report become a stalking horse for libertarianism and antipathy to limited government efforts to stimulate broadband supply and demand. The Report (available at: http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-12-90A1.doc) offers a well-researched and appropriately granular analysis of broadband market penetration in the United States. It provides ample evidence of progress, but candidly acknowledges that a significant portion of rural America, populated by 19 million people, have no broadband access and are unlikely to have the privilege without government developmental support. Perhaps this Report has triggered such vigorous opposition, because several years ago a previous Report had a “mission accomplished” theme based on a toting up of even slow speed broadband options that were considered available to all within a zip code area even if only one subscriber existed.
The Report has triggered vigorous dissent from the two Republican Commissioners, sponsored researchers and libertarian leaning publications by stating what I thought was obvious: there are plenty of areas in America where marketplace forces work against the offering of any affordable broadband access option, particularly wire-based services. I will go so far as to use two words that apparently cannot be uttered: market failure.
Broadband wireline options from carriers such as Verizon and AT&T do not even serve many urban and suburban locales. These carriers are hell bent to jettison their rural customers and the obligation to service as carriers of last resort offering telephone service. They have doubled down on wireless and do not seem to care about declining DSL subscribership and the need to migrate to faster transmission speed services outside the metered and more expensive wireless option. Smaller carriers do want to provide broadband services and generally have expressed support for FCC efforts to extend universal service subsidies.
Some time ago both Democratic and Republican Commissioners at the FCC typically would thank the staff for doing such a comprehensive and conscientious job in preparing a Congressionally-mandated Report. They would consider factors such as the public interest as their foremost concern, not whether they could accrue brownie points for their party and its ideology. FCC Commissioners of both parties gladly supported extraordinary and admittedly too generous and inefficient universal service programs. These initiatives included “rate integration” that required carriers to average in the higher costs of providing telephone service in non-continental United States locales, e.g., Alaska, Hawaii, Puerto Rico and the Virgin Islands. No one balked at providing “free” satellite earth stations to Pacific island residents whose governments have an affiliation with the United States, e.g., The Federated States of Micronesia. Nobody invoked Ann Rand to suggest that rural residents should suffer any cost disadvantage for the various upside opportunities from living in the hinterland.
Now a Report to Congress somehow has all sorts of underlying messages. By truthfully answering a question posed by Congress that more work needs to be done to achieve ubiquitous and affordable broadband, the FCC apparently is foreshadowing a broad agenda to preempt the marketplace. See Larry Downes, How the FCC sees Broadband's 95% Success as 100% Failure, Forbes (June 23, 2012); available at: http://www.forbes.com/sites/larrydownes/2012/08/23/how-the-fcc-sees-broadbands-95-success-as-100-failure/. And what kind of preemption would there be? Most subsidies flow directly to the carriers! But instead of acknowledging that carriers stand to benefit financially from such subsidies, opponents of candor strive to see some hidden agenda, including an effort by the FCC to impose network neutrality—if not the public utility, common carrier regime—on broadband.
At an unprecedented rate, the entire telecommunications policy ecosystem has become so politicized as to ignore the first principle of serving the national interest. Instead we have warring parties arguing over whether and how government is subverting market forces that time and again work against making service available absent government efforts to stimulate supply and demand.
The Report has triggered vigorous dissent from the two Republican Commissioners, sponsored researchers and libertarian leaning publications by stating what I thought was obvious: there are plenty of areas in America where marketplace forces work against the offering of any affordable broadband access option, particularly wire-based services. I will go so far as to use two words that apparently cannot be uttered: market failure.
Broadband wireline options from carriers such as Verizon and AT&T do not even serve many urban and suburban locales. These carriers are hell bent to jettison their rural customers and the obligation to service as carriers of last resort offering telephone service. They have doubled down on wireless and do not seem to care about declining DSL subscribership and the need to migrate to faster transmission speed services outside the metered and more expensive wireless option. Smaller carriers do want to provide broadband services and generally have expressed support for FCC efforts to extend universal service subsidies.
Some time ago both Democratic and Republican Commissioners at the FCC typically would thank the staff for doing such a comprehensive and conscientious job in preparing a Congressionally-mandated Report. They would consider factors such as the public interest as their foremost concern, not whether they could accrue brownie points for their party and its ideology. FCC Commissioners of both parties gladly supported extraordinary and admittedly too generous and inefficient universal service programs. These initiatives included “rate integration” that required carriers to average in the higher costs of providing telephone service in non-continental United States locales, e.g., Alaska, Hawaii, Puerto Rico and the Virgin Islands. No one balked at providing “free” satellite earth stations to Pacific island residents whose governments have an affiliation with the United States, e.g., The Federated States of Micronesia. Nobody invoked Ann Rand to suggest that rural residents should suffer any cost disadvantage for the various upside opportunities from living in the hinterland.
Now a Report to Congress somehow has all sorts of underlying messages. By truthfully answering a question posed by Congress that more work needs to be done to achieve ubiquitous and affordable broadband, the FCC apparently is foreshadowing a broad agenda to preempt the marketplace. See Larry Downes, How the FCC sees Broadband's 95% Success as 100% Failure, Forbes (June 23, 2012); available at: http://www.forbes.com/sites/larrydownes/2012/08/23/how-the-fcc-sees-broadbands-95-success-as-100-failure/. And what kind of preemption would there be? Most subsidies flow directly to the carriers! But instead of acknowledging that carriers stand to benefit financially from such subsidies, opponents of candor strive to see some hidden agenda, including an effort by the FCC to impose network neutrality—if not the public utility, common carrier regime—on broadband.
At an unprecedented rate, the entire telecommunications policy ecosystem has become so politicized as to ignore the first principle of serving the national interest. Instead we have warring parties arguing over whether and how government is subverting market forces that time and again work against making service available absent government efforts to stimulate supply and demand.
Tuesday, August 14, 2012
Testing the Negraponte Flip
Several years ago MIT Professor Nicholas Negraponte suggested that many current wireless services could be more efficiently provided via wires and vice versa. Certainly he was onto something when we have duplication via both media, e.g., television broadcasting and cable television. But does it make sense to suggest that most wireless services can efficiently and more cheaply substitute for wireline services?
It looks like we may see that experiment as U.S. wireline carriers appear ready to rely solely on wireless options. Whether by design or their refusal to invest in wireline improvement, incumbent telephone companies in the U.S. have experienced a significant decline in plain old telephone service revenues. This quarter these carriers have faced a net decline in DSL subscribership. The top two carriers, AT&T and Verizon, appear willing to divest themselves of rural service territories and to reduce or stop capital expenditures in fiber and fiber/copper broadband.
Many of us have accepted the rationale that local loop-based broadband constitutes a transitional technology. But I thought the transition led to fiber primarily. Now it appears that both AT&T and Verizon have confidence in a wireless only future.
Surely 4th generation, LTE wireless can provide attractive transmission speeds compared to wireline, but can these technologies handle the volume of demand we can expect if the marketplace has only a cable modem and wireless options? Have the incumbents done the math and figured that they are better off with offering only broadband services in the $50-100 a month range instead of having available something slower and far cheaper, e.g., DSL available for less than $20 a month?
Monday, July 30, 2012
Where Are the AccuWeather Satellites?
In my home town of State College, Pennsylvania a major
private weather venture operates. The
company, AccuWeather, takes raw data freely
supplied by the National Weather Service and reformulates it for profit. Newspapers including the Wall Street Journal pay for the value added graphics and packaging
performed by the company.
Passing by AccuWeather’s offices you can see dozens of satellite dishes pointed upward to space. Yet the company does not own and operate a single satellite. The federal government bore the complete cost of this vital infrastructure investment. AccuWeather points its earth stations to these government satellites, collects the data and repackages it. Such a deal.
In this day, I’m sure plenty of people would consider government involvement in weather forecasting unnecessary, job killing and a threat to private enterprise. But do they really think a company like AccuWeather, or a consortium of ventures, would invest the billions in the construction, launch, insurance, tracking and management of the weather satellites?
I endorse the superior outcomes available from private enterprise and entrepreneurship. But let us not dismiss the role of government as technology incubator, anchor tenant of new services and investor of last resort in essential infrastructure. Yes it’s quite likely the Internet could have been invented free of any government stewardship and early investment. Private enterprises and society benefitted by the Internet’s early arrival thanks to taxpayers.
Passing by AccuWeather’s offices you can see dozens of satellite dishes pointed upward to space. Yet the company does not own and operate a single satellite. The federal government bore the complete cost of this vital infrastructure investment. AccuWeather points its earth stations to these government satellites, collects the data and repackages it. Such a deal.
In this day, I’m sure plenty of people would consider government involvement in weather forecasting unnecessary, job killing and a threat to private enterprise. But do they really think a company like AccuWeather, or a consortium of ventures, would invest the billions in the construction, launch, insurance, tracking and management of the weather satellites?
I endorse the superior outcomes available from private enterprise and entrepreneurship. But let us not dismiss the role of government as technology incubator, anchor tenant of new services and investor of last resort in essential infrastructure. Yes it’s quite likely the Internet could have been invented free of any government stewardship and early investment. Private enterprises and society benefitted by the Internet’s early arrival thanks to taxpayers.
Thursday, July 26, 2012
New Publication--The Mixed Blessing of a Deregulatory Endpoint for the Public Switched Telephone Network
Telecommunications Policy soon will publish my paper entitled The Mixed Blessing of a Deregulatory Endpoint for the Public Switched Telephone Network
Here's the abstract:
The paper concludes that private carrier interconnection models and information service regulatory oversight may not solve all disputes, or foreclose price discrimination for functionally the same type of service. Recent Internet interconnection and television program carriage disputes involving major players such as Comcast, Level 3, Fox and Cablevision, point to the possibility of increasingly contentious negotiations that could result in balkanized telecommunications networks with reversed or reduced progress in achieving universal service goals. The paper also concludes that rural access to VoIP and other voice communications services could end up costing significantly more than what urban residents pay, an efficient, but politically risky outcome.
Here's the abstract:
Receiving authority from a National Regulatory Authority to
dismantle the wireline public switched telephone network (“PSTN”) will deliver a
mixture of financial benefits and costs to incumbent carriers. Even if these carriers continue to provide
basic telephone services via wireless facilities or the Internet, they will
benefit from the likely substantial relaxation of common carriage duties, no
longer having to serve as the carrier of last resort and having the opportunity
to decide where and what services they will provide going forward. On the other hand, incumbent carriers may
have underestimated the substantial financial and marketplace advantages they
also will lose in the deregulatory process.
Incumbent carriers often obscure or dismiss as insignificant
the substantial privileges and benefits accruing from their status as
telecommunications service providers.
Common carrier responsibilities include duties to interconnect with
other carriers, provide service on transparent and nondiscriminatory terms and offer
some low margin services. But this legal
status also guarantees wireline local exchange carriers in many nations access
to annual universal service funding, zero or low cost access to rights of way
and radio spectrum, accelerated depreciation and other tax benefits, the
ability to vertically integrate throughout the “food chain” of
telecommunications services and dominant status in the administration of
telephone numbers, standard setting and other policy issues. Incumbents will strive to capture
deregulatory benefits while retaining the many benefits previously reserved for
common carriers.
This paper will identify the potential problems resulting
from the decision by the United States Federal Communications Commission
(“FCC”) to grant authority for telecommunications service providers to
discontinue PSTN services. The paper
also will consider whether in the absence of common carrier duties, carriers
providing telephone services, including Voice over the Internet Protocol
(“VoIP”), voluntarily will agree to interconnect their networks. The paper will examine Internet peering and
other types of network interconnection with an eye toward assessing whether a
largely unregulated marketplace can ensure ubiquitous access to PSTN
replacement services.
The paper concludes that private carrier interconnection models and information service regulatory oversight may not solve all disputes, or foreclose price discrimination for functionally the same type of service. Recent Internet interconnection and television program carriage disputes involving major players such as Comcast, Level 3, Fox and Cablevision, point to the possibility of increasingly contentious negotiations that could result in balkanized telecommunications networks with reversed or reduced progress in achieving universal service goals. The paper also concludes that rural access to VoIP and other voice communications services could end up costing significantly more than what urban residents pay, an efficient, but politically risky outcome.
Monday, July 9, 2012
The Wireless Duopoly?
The July 9, 2012 edition of the Wall Street Journal (Winners' Circle R6) identifies some of the most successful money managers for the year so far. Included is James Wong of Payden Value Leaders. Mr. Wong is long on Verizon and AT&T and offers this insight:
"The beauty of the business [of AT&T and Verizon] is that it's an oligopoly." But a robustly competitive one for sure.
"The beauty of the business [of AT&T and Verizon] is that it's an oligopoly." But a robustly competitive one for sure.
Labels:
wireless duopoly
Friday, July 6, 2012
What’s Wrong With Some Types of Sponsored Research?
In various blog entries and publications I have expressed or implied my disapproval of certain kinds of sponsored research. An author of such research recently chided me for using the term in this blog, because it can create an inappropriate tone perhaps implying illegitimacy of the work on its face. The author suggested that branding my unsponsored research as ideological would cast a similarly inappropriate and unfair tone.
I should clarify that I understand there to be two types of sponsored research: 1) financial support granted for a research proposal with no expectation that the output will support an already established outcome; and 2) financial support granted with the expressed or implied understanding that the output will support a sponsor-desired outcome. In the former researchers are free to find the truth, but in the latter the primary goal is to support an outcome regardless of whether the output is true. Sponsored researchers engaged in the latter will claim that the receipt of financial support in no way influenced the outcome of their work. It just so happens that the findings and conclusions coincide with what the sponsor had in mind.
I consider results-driven sponsored research as questionable, because the research does not pose and try to answer research questions without preconceived, desired outcomes. Such research would not pass must with blind peer review where an expert, unknown to the authors and not knowing who the authors are, assesses the work product. Peer review does not challenge the author’s ideology and preconceived notions, but instead assesses whether research findings are reproducible and plausible.
Much of the sponsored research on telecommunications and Internet issues are financed with an eye toward influencing the policy making process. But instead of being presented as advocacy documents, they are presented as pure research perhaps because such labeling confers greater credibility to the work product. I have no problem with stakeholders funding advocacy documents that no one would confuse with research, particularly work having no desired outcomes.
I have great problems with stakeholders using research to support a preordained outcome, particularly when the fact finder, e.g., the FCC, may be all too willing to treat the work product as pure research and heavily rely on it when making policies.
Consider the recent instance where the large pharmaceutical firm Glaxo submitted research to support a drug’s safety, but later acknowledged that it removed findings that called into question the drug’s efficacy and safety. Should Glaxo have the option of sponsoring research based on the view that the FDA would have the resources to conduct its own research, or at least to identify instances where the Glaxo research would not pass muster with peer review? Should Glaxo have the option of deleting and not submitting any part of research that would hamper its goal of securing FDA approval?
In any event I do not want to come across as a better researcher simply because I limit the types of financial support and grants I seek. I only assert that I do not have to deliver a particular work product. I have the freedom to challenge the conventional wisdom and to identify instances where stakeholders are misrepresenting the truth as I understand it.
Of course reasonable people can disagree on the truth.
Labels:
sponsored research
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