Set out below are 5 reasons while subscribers, in particular, personify and vilify the company.
Like many companies, Comcast offers “promotional” short term inducements for new subscribers. Unlike most companies, Comcast does not remind you when the “actual” rates kick in. Subscribers who receive a 100% rate increase are not happy with the company, but Comcast knows that most won’t cut the cord.
The company also has a penchant for making lemonade out of regulatory lemons. For example, Comcast wants everyone to know how much it has embraced network neutrality, going so far as to extend it to Time Warner properties. Never mind that the company opposed the FCC at every step, litigated the issue and triggered the campaign for network neutrality by lying to the FCC about whether Comcast used tactics to block BitTorent traffic.