Award Winning Blog

Showing posts with label incivility. Show all posts
Showing posts with label incivility. Show all posts

Sunday, September 2, 2018

Lessons in Incivility: Two Frequent and Frustrating Strategies



            My academic post makes it possible for countless hours of reading across the entire political, economic, philosophical and social spectrum.  I recommend you avoid the common practice of seeking only content that confirms preconceptions.  My eclectic pursuit of all sides to the story requires patience and tolerance for hyperbole and deliberate mistruths.

            Two frequently used strategies drive me crazy.  A pox on all houses—left, right and central--where authors personalize a dispute and perpetuate a mischaracterization of truth when they surely know better.

            I recently read an extensive analysis about the refusal of Verizon Wireless in California to waive its contractual right to throttle broadband bit transmission speeds of first responders, including fire fighters.  The author and I share many conclusions, including the confirmation that Verizon reserved the legal right to throttle subscribers who exceed a threshold of data usage, despite having purchased an “unlimited” data plan.  Additionally, the author and I agree that Verizon did not violate any specific prohibition in the now reversed FCC 2015 Open Internet Order.

            Not content to make a convincing and thorough case, the author (I will not identify, or vilify him) relied on two strategies I will not use.  He singled out and maligned an individual who had a major role in shaping the FCC’s 2015 document.  Rather than agree to disagree, the author deviated from substantive discourse and took several opportunities to criticize the person and not her work product.  How does vilifying a person enhance and bolster the critic’s case?

            The other uncivil strategy involves the misrepresentation of a regulatory policy as more intrusive, unnecessary, harmful and atavistic than what is true.  In this case, the author misrepresented the FCC’s common carrier, telecommunications service regulation applied to Internet Service Providers as something appropriate only for “public utilities.”  Surely this author knows wireless carriers, including Verizon Wireless, trigger Title II, common carrier regulatory oversight.  This regulatory status does not convert wireless carriers into public utilities, nor does it impose burdensome regulatory duties. 

            The Telecommunications Act of 1996 authorizes the FCC to streamline and forbear from imposing most common carrier regulatory burdens when a market becomes competitive.  The FCC has largely deregulated the wireless marketplace even as it continues to classify service providers as common carriers.  No one can credibly assert that U.S. wireless carriers bear a costly regulatory burden that has created major disincentives for these carriers to participate in billion dollar spectrum auctions, or to invest billions more in infrastructure.
           
            Characterizing Title II regulation as unnecessary and so “old school” misrepresents the nature, scope and burden of the flexibility the FCC has in applying this legislatively mandated classification.  The author appears to have used this frequent mischaracterization to bolster his argument that network neutrality regulation is unnecessary.  We could have civil and substantive discussion about whether and how the FCC should regulate ISPs, including whether such oversight has any impact on public safety and the broadband speed of first responders’ smartphones.  As well, we could speculate whether the FCC would have backed away from its initial streamlining of ISP regulatory oversight.  Instead, the author uses an inappropriate public utility frame for the nature of the FCC’s previous regulatory regime.  He appears to imply that any sort of common carrier regulation constitutes overreach, even as wireless carriers have thrived under such status, without operating as public utilities, or trying to characterize their regulatory burden as equal to that borne by true public utilities, like electric companies.

            The author distracts his largely on point analysis with two uncivil tactics that have become both common and inappropriate.

Tuesday, November 11, 2014

Ted Cruz’s Bumper Sticker Reference to Network Neutrality as Obamacare for the Internet


            It’s quite understandable for a politician to summarize complex issues and to distill them into pithy bumper sticker slogans.  So it comes as no surprise that Senator Ted Cruz (or his staff) would come up with the glib analogy between Obamacare and network neutrality.

            Yet again our elected officials fail us with media-ready quips.  From my unsponsored vantage point, I can agree that the President should avoid overstep and respect the role of independent regulatory agencies such as the FCC.  But I surely can take umbrage at Senator Cruz’s sloganeering.

           The network neutrality debate suffers from politicization and more broadly much of the FCC’s work product has become politicized, and interpreted as partisan.  Similarly, anyone who writes about FCC subjects ends up being assigned to one, mutually exclusive camp, or the other.

             I reject such cubby holing.  Should you read my considerable work on network neutrality, you would see someone striving to find the truth and a proper way forward.  My work does not fit into any single camp.

            Robust and sustainable broadband competition does not exist in the United States for first and last mile access despite the blessing of having two wireline options (DSL and cable modem).  Data caps, latency, questions about congestion, equipment costs etc. preclude treating wireless as a functional equivalent to wireline at least for the time being.

            On the other hand, I do not support converting Internet Service Providers into utilities, or thinking that Title II reclassification will solve all ills.

            I do not think the Internet should be completely neutral either.  If I want to view "must see" television, e.g., a Penn State football game, or a Netflix movie, I want my ISP and every other carrier involved in carrying "mission critical" bits to handle them with priority, "Most Favored Nation” treatment.  

            On the other hand (I am an academic!), I don't want Comcast deliberately messing with a competitor’s traffic to extort additional payment.  Netflix should have the option for securing "better than best efforts" routing, but I don't want Comcast to have the ability to penalize small ventures that do not have the traffic volume to cause congestion, or have the funds to pay a surcharge that Comcast does not deserve.

            So I am no one’s true believer.  For this I am ignored and/or defriended by parties on both side.

            Whatever became of reasonable disagreements and civility?